Last Updated: May 19, 2026
At Crypto Trust Mining, we ensure the highest standards of transparency. However, due to the nature of blockchain technology and cryptocurrency transactions, certain transactions cannot be reversed.
Once a mining contract is purchased and activated, the funds are immediately utilized to allocate hashrate, cover operational costs (hardware maintenance), and process the related smart contracts.
Therefore, active mining contracts are non-refundable. The user's contract will remain active for the duration purchased (e.g., 30, 90, or 180 days) and generate estimated daily returns until the contract expires.
If you deposit funds into your Crypto Trust Mining wallet but have not yet purchased an active mining contract, you may withdraw your uninvested balance at any time, subject to standard withdrawal processing fees and minimum withdrawal limits.
In the event that you send funds to an incorrect wallet address outside of our platform, Crypto Trust Mining cannot recover these funds. Cryptocurrency transactions are irreversible. It is the user's sole responsibility to ensure all deposit and withdrawal addresses are correct.
Refunds may be considered on a case-by-case basis exclusively under the following conditions:
If you believe you qualify for a refund under the exceptions listed above, please reach out to our team via the Contact Page within 48 hours of the transaction.
